Naobet Privacy Policy

At Naobet, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you access and use our platform at naobet.com. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

1. Who We Are

Our NaoBet Casino is operated by NovaForge LTD, a company registered under license No. ALSI-152406028-FI2 issued by the Anjouan Gaming Authority, Union of Comoros. Our company registration number is 15684. We act as the data controller responsible for the personal information you share with us when using our naobet online casino. For any privacy-related concerns, you may contact us directly at support@naobet.com.

2. What Information We Collect

We may collect the following categories of personal data when you interact with our casino naobet platform:

2.1 Registration and Identity Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Username, password, and account preferences
• Government-issued identification documents for identity verification

2.2 Financial and Transaction Data

• Payment method details including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
• Deposit and withdrawal history, including amounts and timestamps
• Details of bonuses claimed, such as naobet bonus activations and wagering activity

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, games played, and session duration
• Login timestamps associated with your naobet login activity
• Cookies and tracking technologies as described in our Cookie Policy

2.4 Communications Data

• Messages sent to our 24/7 live chat support
• Emails sent to support@naobet.com
• Feedback, complaints, and any other correspondence with our team

3. How We Use Your Information

We use the data we collect for a range of lawful purposes. Here at NaoBet, we process your personal information to:

• Create and manage your account on our nao bet casino online platform
• Verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations
• Process deposits, withdrawals, and bonus credits — including naobet no deposit bonus eligibility checks
• Provide access to our full gaming library of 11,196+ titles across slots, live casino, table games, and sports betting
• Send you promotional communications regarding naobet casino bonuses, tournaments, and special offers, where you have given your consent
• Respond to your enquiries submitted via live chat or email support
• Detect and prevent fraudulent activity, unauthorized access, and abuse of our services
• Comply with applicable legal obligations and licensing requirements under our Anjouan Gaming Authority license
• Improve and personalize your experience as a member of our VIP program

4. Legal Basis for Processing

We process your personal data on the following legal grounds depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfill our obligations under our Terms and Conditions when you register and use nao bet online casino services
• Legal obligation: Processing necessary to comply with regulatory, licensing, and anti-fraud requirements
• Legitimate interests: Processing carried out to protect the integrity of our platform, prevent fraud, and improve our services
• Consent: Processing based on your explicit consent, such as receiving marketing communications about naobet casino promotions

5. Sharing Your Personal Data

We do not sell your personal data to third parties. However, we may share your information with selected partners and service providers under strict confidentiality obligations. At NaoBet, we may disclose your data to:

• Payment processors and financial institutions facilitating your transactions (e.g., Visa, Mastercard, Jeton, MiFinity, and cryptocurrency processors)
• Identity verification and KYC compliance providers
• Our game providers and software partners, including Pragmatic Play, Hacksaw Gaming, Playtech, and others
• Regulatory authorities, law enforcement agencies, or courts where required by law
• Third-party fraud prevention and security services

All third parties we work with are required to handle your data in a secure manner consistent with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and licensing obligations. Our NaoBet Casino retains financial and identity records for a minimum of five years following account closure to satisfy our anti-money laundering obligations. When data is no longer required, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies when you visit naobet.com. These help us remember your nao bet login preferences, analyze site traffic, and deliver a smoother browsing experience. You may adjust your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our platform. For full details, please refer to our dedicated Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and provide mechanisms to exercise them:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request the deletion of your data, subject to our legal retention obligations
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to object: You may object to processing based on legitimate interests or direct marketing
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@naobet.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

9. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our security practices include SSL encryption, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no method of data transmission over the internet is entirely risk-free, and we encourage you to use strong and unique passwords for your naobet casino account.

10. Children's Privacy

Our services are intended exclusively for individuals aged 18 and over. We do not knowingly collect or process personal data from minors. If we become aware that a person under the legal age has registered on our platform, we will immediately close their account and delete associated data. We are committed to upholding responsible gaming standards across all aspects of our operations.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. When we make material changes, we will notify you through our platform or via email. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our naobet casino online services following any updates constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. You can contact our support team at any time via live chat at naobet.com or by emailing us at support@naobet.com. We are here to help and will address your enquiry promptly and transparently.